PhaseCom, Inc. is a RF and Microwave manufacturers’ representative covering the four-state area of Texas, Oklahoma, Arkansas and Louisiana. Our firm was established to capitalize on the dynamic wireless market with an intense dedication to total customer satisfaction.
Mission Statement
PhaseCom’s goal is to be the premier RF and Microwave manufacturers’ representative organization. Our mission is to exceed the expectation of our customers and principals by providing superior quality products and unparalleled customer service. Our focused marketing and philosophy guide PhaseCom’s mission and goals.
Philosophy and Focus
PhaseCom’s philosophy is a technical sales force provides an earlier presence in the design cycle, as well as, a better understanding of our manufacturers’ capabilities and our customers’ requirements. In addition, a synergistic line card, with high profile manufacturers focused on specific markets, results in better exposure and time-share for all lines. The end result is increased opportunities with a greater probability of success.
Tools
The markets in which we operate are very competitive and demand quick reactions; therefore, ability to gather, store and disseminate information effectively and efficiently is of paramount importance. Based on this belief, PhaseCom has made a significant investment in computer software and hardware to aid us in this daunting task and keep us consistently ahead of the competition.
The software packages include Lotus Notes. Lotus Notes is used to store customer, program and product profiles which includes forecast, quote and sample requests. Lotus Notes provides real-time intranet and remote access by all PhaseCom offices and personnel to share and update the status of each customer and/or opportunity. The program also records activity and action items by sales engineer and sales administrator and tracks open issues. These tools have proven invaluable to PhaseCom and our principals.
Integrity
Our goal is to provide the market with the highest standards of ethics and dedication in the market place. By instilling confidence in our customer base and the manufacturers represented, we are committed to a proactive attitude not shared by competitive representative firms.